Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by … [Read more...] about Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas
As A Child: God’s Call to Littleness by Phil Steer
As A Child: God's Call to Littleness by Phil Steer A small but profound book that unpacks Jesus’ deeply challenging statements about 'becoming like little children', one word at a time. A welcome message for the worn-out and tired Christian, this book will open your eyes to remembering that beautiful state of childlike wonder. … [Read more...] about As A Child: God’s Call to Littleness by Phil Steer
The Potomos and The Papyrus by Jean Paul
The Potomos and The Papyrus by Jean Paul This fully illustrated delightful story takes place in an alternate world populated by anthropomorphic hippopotamuses called potomoses during the human equivalent time frame of the 1930s. It is the story of a family of very excellent and interesting potomoses who live in Belgravia and whose adventures take them to Egypt and back in search of the lost treasure of King Tutanpotomos. This is the first of a planned series of adventures which will follow … [Read more...] about The Potomos and The Papyrus by Jean Paul
The Shade Under the Mango Tree by Evy Journey
The Shade Under the Mango Tree by Evy Journey Gold Medal, Contemporary Fiction, Global Book Awards (formerly New York City Book Awards) Finalist, Multicultural Fiction, International Book Awards After two heartbreaking losses, Luna wants adventure. Something and somewhere very different from the affluent, sheltered home where she grew up. An adventure in which she can make some difference. After meeting Lucien, a worldly, well-traveled young architect, she goes to a rice-growing village in … [Read more...] about The Shade Under the Mango Tree by Evy Journey
Destiny Falls Mystery & Magic: Box Set Books 1-3 by Elizabeth Pantley
Destiny Falls Mystery & Magic: Box Set Books 1-3 by Elizabeth Pantley An accidental journey through a magic mirror. A portal to an enchanted land. A mysterious family she never knew she had. Hayden's life is upended with the wonder of Destiny Falls. But there always seems to be a mystery to unravel and a murder to solve. Luckily, Hayden, her sassy sidekick Latifa, and their growing circle of family and friends are always up for the task. There’s never a dull moment in this captivating … [Read more...] about Destiny Falls Mystery & Magic: Box Set Books 1-3 by Elizabeth Pantley
Dreams by Rebecca Forster
Dreams by Rebecca Forster A famed actress goes to the ends of the earth to find a tortured Irish novelist who wrote a book she wants to bring to the big screen. Nothing could prepare her for the man, the desire he stirs in her, or the hatred of those who would do anything to destroy their dreams. … [Read more...] about Dreams by Rebecca Forster
The Adventures of Jimmy Crikey: The Emerald Lake by Wallace Briggs
The Adventures of Jimmy Crikey: The Emerald Lake by Wallace Briggs This is a stand-alone, fourth in series, The Adventures of Jimmy Crikey, the alien orphan who, despite cruel bullying, decided to make his home on Earth. He numbers among his friends the four witch guardians of Earth’s realms and the ancient Lord Oron, aka The Weatherman. The underground Emerald Lake, the home of the Aquamites, is invaded by a flesh-eating, fire-breathing serpent, which is impervious to the magic of the four … [Read more...] about The Adventures of Jimmy Crikey: The Emerald Lake by Wallace Briggs
April’s Heart by Shilah Ferr
April's Heart by Shilah Ferr Autumn 1977. Thirteen year old cheerleader April Schweiter falls hard for Mitch Hudgins, putting an end to childhood and changing her life forever. April embarks on a coming of age journey full of angst and unanswered questions. And her dysfunctional family is only one of the problems in her way. Classmate and wrestler Mitch Hudgins can’t get enough of April either. She stirs in him surprising passion that is new, unfamiliar and needs to be explored. But they … [Read more...] about April’s Heart by Shilah Ferr
Hostile Witness by Rebecca Forster
Hostile Witness by Rebecca Forster Once a hotshot attorney, Josie Bates swore off the legal limelight until her college roommate came calling. Her daughter, sixteen year-old Hannah Sheraton, is accused of murdering a judge and no one in the legal community will represent her. Josie, abandoned by her own mother as a teenager, can't turn her back. Josie's best hope is to get the girl sentenced to a a juvenile facility but when the D.A. decides to try her as an adult, Josie knows conviction … [Read more...] about Hostile Witness by Rebecca Forster
Late for the Wedding by MK Scott
Late for the Wedding by MK Scott The Senior Sleuths don’t mind a little peace now and then, but after a long bout of nothing out of the ordinary, they’re eager for some excitement. No one could’ve imagined it would arrive with such a bang. A mysterious explosion has rocked the assisted living community, disrupting life for everyone. Despite the stern warnings from authorities, one of the Senior Sleuths can’t help but get involved. This is their home, after all. Herman, always eager to … [Read more...] about Late for the Wedding by MK Scott