Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, … [Read more...] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Interview with Author – Trina Boice
Trina Boice Author Bio: Dr. Trina Boice is a #1 best-selling author of 31 books and was named the California Young Mother of the Year in 2004, an award which completely amuses her 4 sons. She teaches online for Brigham Young University and Arizona College of Nursing, in addition to creating online courses for professional development at LifelongLearningEducation.com. She’s a movie critic at Movie Review Mom.com and has a daily podcast called “Daily Inspirational Quote Hosted by Trina Boice”. … [Read more...] about Interview with Author – Trina Boice
Interview with Author – Dr. Trina Boice
Author Bio: Dr. Trina Boice is a #1 best-selling author of 31 books and was named the California Young Mother of the Year, an award which completely amuses her 4 sons. She teaches online for Brigham Young University and creates online courses at LifelongLearningEducation. She's also an author coach for From Book 2 Business. She’s a movie critic at Movie Review Mom and has a daily podcast on Alexa called "Daily Inspirational Quote With Trina". She worked as a Legislative Assistant for … [Read more...] about Interview with Author – Dr. Trina Boice
Interview with Author – Scott Rankin
Author Bio: Scott Rankin graduated with a degree in music education and spent his 20's and 30's as a successful music director, visual designer for marching groups, and a professional clinician for high school and college music programs. In 2009 he was injured in a bicycle accident where he was instantly paralyzed. Today as a healing quadriplegic, Scott's passion for teaching has been re-focused from music to writing Christian books and public speaking. Scott Rankin is a gifted … [Read more...] about Interview with Author – Scott Rankin
Interview with Author – D. U. Sivri
Author Bio: D. U. Sivri was born in East London and grew up in the Borough of Hackney. Having spent his formative years in London, he then lived, worked and studied in a number of countries including Cyprus, Denmark, Portugal, Spain and the Canary Islands. Apart from living in a number of countries, he has also travelled extensively around the world from the United States to the Far East. A prolific writer, D. U. Sivri has used his travels and his academic quantifications to help him … [Read more...] about Interview with Author – D. U. Sivri
Interview with Author – Jill Dobbe
Author Bio: Jill is an international educator, travel writer, amateur photographer, and author of three travel memoirs, who writes about her experiences living and working in schools and countries around the world. She presently lives in her seventh country, Honduras, with her husband, and Yorkie-Poo, Mickey. While working as an elementary principal, Jill continues to read, write and take photos of the beautiful people and countries of Latin America, while muddling her way through the Spanish … [Read more...] about Interview with Author – Jill Dobbe
Interview with Author – Vicki Hinze
Author Bio: A USA Today best selling and award-winning author, Vicki Hinze, has written over thirty-five books (fiction and nonfiction) and hundreds of articles that have been published in as many as 63 countries. She is also a columnist for the global Social-In Network. Vicki writes most often in Romantic Suspense, Thrillers with a romantic element, and Military Romance or Military Thrillers for the general market or for the Christian market. She has written series, political thrillers, … [Read more...] about Interview with Author – Vicki Hinze
Interview with Author – Katrina Shawver
Author Bio: Katrina Shawver is an experienced writer, blogger, speaker, and the author of Henry – A Polish Swimmer’s True Story of Friendship from Auschwitz to America, an adult nonfiction biography released in 2017 to high praise. She holds a BA from the University of Arizona in English/Political Science, and began her writing career more than twenty years ago by writing hundreds of newspaper columns for the Arizona Republic. Her favorite quote is ”What would you attempt to do if you knew you … [Read more...] about Interview with Author – Katrina Shawver
Interview with Author – Nicole Delacroix
Author Bio: Nicole Delacroix was raised with a deep love for words and literature. This appetite for reading was the foundation fueling her creative passion for writing. With a strong will and precocious nature, she is the atypical Texan Southern belle, preferring the fantastical, science and reason. Growing up in the buckle of the Bible Belt, writing was her saving grace. A fan of all genres, she will most often be found buried in fantasy, science fiction or nonfiction, favoring George RR … [Read more...] about Interview with Author – Nicole Delacroix
Interview with Author – Martini Fisher
Author Bio: Martini Fisher graduated from Macquarie University, Australia, with a degree in Ancient History. As a writer, her credits include "Wayang: Stories of the Shadow Puppets," a look at the ancient stories of Javanese creation myths from a traditional performing arts standpoint, and a novella, "Songs from a Mountain," also based on East and South East Asian history. Her latest effort is "Time Maps," co-written with Dr. R.K Fisher, analyzing the world from the very beginning, examining … [Read more...] about Interview with Author – Martini Fisher
